Before making a repair or maintenance request, please refer to your Tenancy Agreement and the Tenants Handbook to check the type of repairs that are your responsibility and those that are the Council’s responsibility.
Tenants are responsible for general maintenance and certain repair works, while the Council is generally responsible for structural repairs that affect the integrity of the house.
How do I request repairs to my house?
You can make a request for repairs:
Please note that, when deciding on the order of priority for carrying out repairs and maintenance, the Council will take account of the tenant’s rent history. Therefore, it is in your own interests to keep a good rent payment record.