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Táillí Seirbhíse Dóiteáin

Muirir Glao Dóiteáin

Fire Brigade Operational Charges

It is the policy of Donegal County Council to levy charges against the beneficiary of the service (not necessarily the caller) provided by the Fire Service in relation to emergency incidents which they attend. The charges are made pursuant to Section 35 (3) of the Fire Services Act 1981 & 2003 together with the provisions of the Local Government (Financial Provisions) (No 2) Act, 1983 and the Local Government Financial Provisions Act 2000. An invoice is therefore issued to the person who is the beneficiary of the service.


The amounts below are set for the provision of fire brigade operational services.

Service

 

Service Description

Charge

Chimney Fire

Domestic fire confined to the chimney / flue

€250.00 per appliance

 

House Fire

(Domestic Incidents)

All domestic incidents (other than chimney fires) to include house fires, domestic shed/garage, mobile homes, flats/apartments, chalet and alarm calls to domestic homes. Repeated call outs to domestic alarms will be subject to the full commercial rate.

 

€500.00 per appliance

Commercial Incident

Incidents at commercial properties including factories, warehouses, hospitals, schools, special services and including attendance at road traffic collisions, vehicle fires, alarm calls, gorse fires, oil spills, incidents attended outside the County, domestic garages where they are used for non domestic purposes or used to store non domestic equipment.

 

full cost of incident plus 30% for equipment, consumables and administration

Copy of Fire Report

Request for fire reports from customers, Insurance Companies Assessors and Solicitors. 

Requests for copies of Fire Reports to be made in writing to the Chief Fire Officer.

 

€100.00

Meeting with Fire Service Personnel

Meetings in connection with provided Fire Reports.

Requests for meetings to be made in writing to the Chief Fire Officer.

 

€100.00

There are a number of different payment options for invoices:

  1. Over the phone by calling our Call Centre on 074-91 53900 and asking for the Cash Office (where they will take a card payment and provide a receipt number), or
  2. By cash or cheque (made payable to Donegal County Council) and returned to any Public Service Centre or to Fire Brigade HQ, High Road, Letterkenny, F92 XV50 or
  3. By EFT online (via Donegal County Council bank details as below).

Account Name:

Donegal County Council

Bank Name:

AIB

Bank Address:

The Diamond, Donegal Town, Co. Donegal

Sort Code:

93-73-04

Account No:

40009074

IBAN:

IE35AIBK93730440009074

BIC No:

AIBKIE2D

VAT No:

8F28103W

 

Note: Please quote Fire Service Customer No. and/ or reference number when making payment to ensure the correct allocation of your payment.

 

 

Exemptions from Fire Service Charges will apply in the following cases:

  • Incidents involving fatalities where no insurance applies.
  • Second brigade on route and a “Stop Message” is received.
  • Brigade on standby only.
  • Call to a re-ignition within 1 hour.
  • If a caller to an incident is not the recipient or beneficiary of the service and no action is taken by the brigade.
  • Attendance by additional brigades at an incident where the additional brigade is not required.
  • Flooding on land or buildings where the water originated from the public road.
  • Third party collision into a parked vehicle – there is no charge to the owner of the parked vehicle.
  • Fires that has spread onto third party property.
  • Bin fires or skip fires where responsibility for fire cannot be attributed to an individual.
  • Obstacle burning on road, i.e. tyres, hay, etc. where responsibility for fire cannot be attributed to an individual.
  • Incidents where owner details cannot be determined for example rubbish fires on open ground.

A Waiver Scheme will apply to domestic incidents where such incidents are not covered by insurance and where Social Welfare is the only form of income or where particular hardship exists.  Documentary evidence of Social Welfare Income must be provided.

In the case of domestic incidents that are covered by household insurance and where there is an excess on the policy, the amount of the excess may be waived in cases of such hardship.

In the case of domestic incidents where recipient is on Social Welfare and is also working part time but has no insurance cover the invoice be reduced to 75%.
 
In the case of road traffic collisions and vehicle fires where the insurance company paid the limit on the policy the remainder may be waived subject to a minimum payment of 25% where Social Welfare is the only form of income or where particular hardship exists.
 
In the case of road traffic collisions and vehicle fires where the recipient is on Social Welfare and is also working part-time and no contribution has been received from the Insurance Company the invoice be reduced to 75%.
 
A waiver or reduction may be applied in exceptional circumstances other than the above to be determined on a case by case basis where there is evidence of hardship.
 
For the reduction scheme documentary evidence of income must be provided.

Uaireanta Oscailte

Mótarcháin 9.15am to 12.15pm, and 1.15pm to 3pm (Tuesdays and Thursdays)

Mótarcháin 9.15am to 12.15pm, and 1.15pm to 3pm (Tuesdays and Thursdays)